Mistake rate within bounds | TheUnion.com

Mistake rate within bounds

After reading about postal disservice in a recent Opinion section, I cannot keep still any longer. These so-called experts in the U.S. Postal Service who have probably never been a clerk or carrier had better wake up.

In the first place, the service handles over 100 billion pieces of mail a year, at a 0.5 percent mistake rate. That is 500 million a year. Most businesses would like to have a 3-4 percent error rate or less.

Anyone who does not insure, certify, register, or use Express Mail next-day delivery is taking a chance with very important mail. After all, would you take a chance on driving a car in California without insurance? So until you have been a clerk or carrier, give them a break.

Charles W. Scallorn


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