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Medical services appreciated

Medical services appreciated

Over the past three months, I’ve had to use the Emergency Room at Sierra Nevada Memorial Hospital three times – twice after midnight – and each time I was impressed with the quality of their services. From the reception desk to the screening nurses to the physicians, the staffs treated me so as to assuage my anxieties while conducting their examinations and tests, while arriving at a diagnosis and relieving my acute pain. My first visit resulted in a referral to a surgical specialist, and surgery eventually was needed. Like the other medical professionals at the hospital, this surgeon was always available. On New Year’s Eve I had to phone his pager, and within ten minutes he returned my call and made arrangements for me to again go to the emergency room, where he would leave specific instructions for treatment.



Surgery was scheduled, and the day before surgery the SNMH staff again performed by appointment the necessary pre-op tests.




The following day I arrived as scheduled, and the pre-op preparation moved like clockwork, steadily and calmly. In the recovery room I recognized, though still groggy, that I was being monitored and watched almost constantly.

Several weeks later on a Friday night after midnight I had another unrelated acute distress situation. My physician was away for the weekend, but had prearranged for another physician to cover. That other physician treated me as though I had been his patient for years. More tests; more consultations with other specialists. Bad news. I had a serious health problem requiring four days confinement involving more tests and immediate drug therapy. In those four days the RNs, the LVNs and other aides couldn’t have been more accommodating and cheerful.

Our community is truly blessed in having such caring and high quality medical services.

Thomas R. Kane

Grass Valley


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