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Lyon’s service lacking

So Lyon’s has closed its doors. That doesn’t surprise me. On Christmas Eve morning, we stopped for breakfast at Lyon’s. Although our waitress was pleasant, one of the other waitresses, who identified herself to another customer as the manager, was chatting to everyone who would listen about being unhappy that she was called in to work on her day off. So she came “as is,” in her pajamas, biker jacket and flip-flops, with long hair hanging into her face as well as the food she was serving. We heard other customers also complaining about her, the food and the service. On Monday, I called Lyon’s to try to find the general manager or owner. I talked with a shift manager who said she didn’t know the name of anyone above her, then she hung up on me. Needless to say, we haven’t returned to Lyon’s, but I am embarrassed to think that tourists might see this restaurant as representative of the businesses in our town. I hope the new owners/managers have a higher level of professionalism and customer service.

Cathy Corliss

Nevada City


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