Robert Erickson: Thanks, DMV
It seems to be fashionable to complain about DMV but I believe in giving credit where it is due.
I recently had to renew my driver’s license and wanted to get a “Real ID” in the process. I found that I was unable to make an appointment that worked for me due to travel plans. So, I went in without an appointment. On advice from a DMV staffer, I arrived at 8 a.m. I was able to complete the process and depart in approximately 1.5 hours.
While the process was a bit confusing, I found the staff very willing and available to guide me through it.
I received the actual new license exactly seven days after I tested for it.
In brief, I received excellent service and have no basis for a complaint. Thanks, DMV!
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