Nevada Irrigation District launches new online billing, payment option | TheUnion.com
YOUR AD HERE »

Nevada Irrigation District launches new online billing, payment option

Submitted to The Union

FROM A PRESS RELEASE:

Responding to customer demand for an electronic payment option, NID has launched a new online billing and payment platform. The new system makes billing information available to NID customers on most electronic devices 24 hours per day, seven days per week.

“We are pleased to provide customers with online options. There are several ways customers can engage with the new system. They can sign up for paperless invoices using the free e-billing portion of the portal, additionally, they can choose to pay their bill, for a fee, using the online payment module or by calling the interactive voice response system,” stated Chip Close, operations manager for NID.

The platform was developed and is managed by Paymentus, a third party vendor that provides convenient, highly secure billing and payment platforms.

Support Local Journalism


Paymentus is a good fit for NID because it offers our customers a high degree of security, customer convenience, and it did not require any District funds to develop or maintain the platform. The $3.75 convenience fee assessed by Paymentus applies to payments up to $1,000. Payments over $1,000 will be subject to an additional fee. The charge covers costs to Paymentus such as bank fees and the cost to develop and maintain the system. NID does not receive any portion of the per payment convenience fee.

The Paymentus electronic billing and payment system is simply one more option NID provides to its customers. All other forms of payment continue to be available to our customers including cash or check in-person or by mail, bank bill pay and electronic funds transfer from a checking or savings account.

Customers interested in signing up for paperless billing can visit http://www.nidwater.com. Need assistance? NID’s customer service team is available to answer questions Monday through Friday between 8:00 a.m. and 5:00 p.m. at (530) 273-6185 or email us at customerservice@nidwater.com.

Source: NID


Support Local Journalism

Readers around Grass Valley and Nevada County make The Union’s work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.

Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.

Your donation will help us continue to cover COVID-19 and our other vital local news.

For tax deductible donations, click here.
 

Connect with needs and opportunities from

Get immediate access to organizations and people in our area that need your help or can provide help during the Coronavirus crisis.


Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User