Yubadocs Urgent Care celebrates 15th anniversary
For the past 15 years, Yubadocs Urgent Care has provided western Nevada County residents with immediate, no-appointment-needed, convenient and affordable health care.
Opened in 2000 in the Fowler Center in the Glenbrook Basin by Dr. Roger Hicks and his wife Linda Rachmel, R.N., Yubadocs Urgent Care was the first urgent care clinic to operate in Nevada County.
Open seven days a week and almost all holidays, the clinic’s team of 25 staff has now seen more than 100,000 individuals in more than 200,000 clinic visits.
Before opening Yubadocs, Hicks spent more than 20 years as a physician working in emergency departments.
“I realized that people with minor injuries or illnesses, who really did need care that day, had to wait a long time to be seen because I was busy taking care of true emergency patients who were critically ill or injured,” he said.
He worked for several years at an urgent care clinic in Placer County.
“It was clear to me that Urgent Care was a dire need in our community. Many people couldn’t get into see their doctors when they needed to or simply didn’t have a doctor, so they would drive down the hill and out of the county to see me,” Hicks said.
“Going to the ER with a minor, but urgent problem can be a stressful, time-consuming and expensive option,” he added.
“By opening Yubadocs, we took a load off the hospital’s emergency department, and provided people with an easier and more convenient way to get medical care when they need it.”
Rachmel attributes the clinic’s success to a variety of factors.
“At Yubadocs Urgent Care, we provide many services not typically found in a family physician’s office,” she said.
“For example, we are able to take X-rays, do ECG’s and spirometry, cast and splint simple fractures and run basic lab work on site, which saves people a lot of time.
“We were also the first medical office in the region to go completely electronic, which means it’s very easy to access a patient’s records and history,” she said.
“Along with immediate medical care, Yubadocs also treats Worker’s Comp injuries and provides services such as employment physicals, DMV/DOT physicals, and reduced rate sports and camp physicals.”
Over the past 15 years, Yubadocs has garnered multiple awards and accreditations.
In 2012, the clinic became a Certified Urgent Care Center, which reflects the scope of its practice.
In 2014, Yubadocs received the California Quality Improvement Recognition Platinum Award from the Health Services Advisory Group, which is one of Medicare’s Quality Improvement Organizations.
Dr. Hicks was voted onto the Board of the Urgent Care Association of America in 2011 and re-elected in 2014 for an additional three years.
In 2015, it became the only Accredited Urgent Care Center in Nevada County, an award based on the quality of their work.
“I’m very proud of what we’ve been able to accomplish and proud of the great staff who’ve supported us in our work over the years,” Hicks said.
“People thank us for being open seven days a week and they’ve come to know and trust us when they need convenient, friendly care.
“We are thrilled to celebrate our 15-year anniversary, and are grateful for the opportunity to serve the people in the community where we live,” he added.
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