Comcast offers local telephone service |

Comcast offers local telephone service

Comcast has quietly begun offering telephone service in the Grass Valley and Nevada City areas for as little as $33 per month, according to its Web site and customer service representatives.

The cable-television giant is going head-to-head with AT&T in offering high-speed Internet access, and now phone service, in western Nevada County – and in many other cities throughout the country. Comcast also offers cable TV.

Comcast officials refused to confirm the phone service pending a formal announcement on Friday.

But the service already is being offered for sale. For example, this Nevada City resident went to Comcast’s Web site, typed in his family’s address and was offered the service.

As the nation’s largest cable provider, Comcast’s entry provides a challenge to traditional phone companies and start-up Voice over Internet Protocol (or VoIP) providers, such as Vonage.

As of March 1, Comcast said, it had signed up 2 million phone customers nationally. Its goal is to “bundle” phone, cable and Internet services for customers for a total of as little as $100 per month. Many customers find it convenient to use a single company for phone, high-speed Internet and television services.

Comcast also is offering a so-called VoIP phone service. Despite using the new technology, Comcast said its customers’ 911 calls are routed to public safety officials – just as with traditional land-line calls. Comcast also provides battery backup in case of a power outage.

Although Comcast’s phone service will offer Nevada County residents more choices, many locals still complain about a lack of high-speed Internet service in the area, whether the provider is Comcast, AT&T or another Internet service provider.


To contact Editor Jeff Pelline, e-mail or call 477-4235.

Support Local Journalism

Support Local Journalism

Readers around Grass Valley and Nevada County make The Union’s work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.

Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.

Your donation will help us continue to cover COVID-19 and our other vital local news.


Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User