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Comcast Internet service coming

High-speed Internet service from Comcast Cable is now available to subscribers in western Nevada County, but it may take up a week to have it installed.

Susan Gonzales, spokeswoman for Comcast in Sacramento, said Monday that installation appointments are being scheduled by service representatives, but it could be a day or even a week before customers have service.

Some potential customers of Comcast said they were told by service representatives last week that the high-speed connection isn’t available yet. But the service is available with a slight installation delay, Gonzales said.



“We apologize for any incorrect information customers may have received,” Gonzales said.

Comcast previously said the Internet service would be available when the company activated its state-of-the-art fiber optics system last Thursday, the result of a $9 million upgrade in the Grass Valley/Nevada City/Penn Valley triangle.




The Internet service provides download speeds of 4.0MBps, which Comcast said is up to five times faster than 784K DSL and up to 75 times faster than 56K dial-up services.

The service will be offered at an introductory rate of $24.95 a month for three months. After the introductory offer, the price goes up to $42.95 a month.


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