Connecting Point call agent Ulysses Palencia is one of those who may pick up the other end of the phone for those who dial 211 for services. Saturday is 211 awareness day across the country.

Staff Writer

Saturday will mark National 211 Day, honoring the call center teams and all affiliated personnel for their roles in connecting communities to resources and services.

To contact Staff Writer Jennifer Nobles email jnobles@theunion.com, or call 530-477-4232.