From years of surveys and member input, security has been, and continues to be, the most valued “amenity” in Lake Wildwood. However, the challenge to the Association has been managing the gap between member expectations, the reality of what can be delivered, and the rising cost of this service. All these factors came together in a Board Meeting on July 21st. A blue ribbon committee comprised of individuals with significant law enforcement experience presented their analysis of security in Wildwood and their recommendations. The recommendations focused on the current policy of having our security force carry deadly weapons and the alternative of outsourcing security to a professional security services organization. The presentation was logical and the recommendations were well supported. The liability and financial considerations are significant. We are one of the very few Associations in California that follows our current practices. The Board thoughtfully wrestled with this subject, with the knowledge of how important and volatile it can be with the membership. In the end two decisions were made that seem like they are in the best interests of the membership. Unfortunately these Board decisions were made without much participation from the membership.
There was an email blast and a TWI article regarding the Committee’s findings earlier in the year. Also a meeting was held with our employees candidly discussing the potential shift in the service delivery model. Because this new approach involved legal contracts and personnel issues the Board was required to discuss much of the potential outsourcing in Executive Session. For the many members who did not attend the open Board Meeting on February 24th (when the topic was introduced and discussed) and the July 21st meeting, the decisions may be seen as a surprise.
We recommend that the Board set up a timely town hall meeting to communicate the recommendations and the actions taken by the Board. The objective should not be to revisit the decisions but to allow a broader audience to hear the supporting material and understand the implications of the changes. Please don’t let the rumor mill take over the narrative.
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