Meet your merchant: Nevada Union classmates team up to run successful Penn Valley salon
Reflections Salon & Spa
11338 Pleasant Valley Rd., Penn Valley
Hours: 9 a.m. to 5 p.m., Tuesday through Friday. By appointment on Mondays and Saturdays. Closed Sundays.
Walk ins welcome
Facebook: Reflections Salon and Spa
When Samantha Johnson and Sienna Crawford first became friends their freshman year at Nevada Union High School, they probably wouldn’t have guessed they would one day own a salon together. But as the years passed, it became clear they shared a common passion, as Samantha did her senior project at a salon and both went on to work in the beauty industry.
But in 2013 an opportunity presented itself that the two couldn’t pass up. An established salon, Reflections Salon & Spa near Lake Wildwood, came up for sale. Both Sienna and Samantha had worked at the salon on and off over the years and loved it. They took a leap of faith and bought it together.
Since then, the duo has created a dynamic team of 11, which includes four hairstylists, four nail technicians, two massage therapists and one esthetician. Conveniently located next to the Holiday Market on Pleasant Valley Road, clients say they appreciate the fact that the salon offers a spectrum of health and beauty services all in one location.
Samantha said the most rewarding part of working with her all-women team is the supportive environment.
“One of our main goals here is to empower women so they can become business owners themselves and thrive when it comes to their own personal growth,” she said. “We understand the challenges of raising a family and life’s different demands outside of the workplace and we want to be supportive of that. We’re all different, but we work well together — we have regular team meetings.”
“I first came here as a client and loved the vibe — I always left feeling good,” said salon manager Rena Stahl. “I had previously worked in a small engine repair office, so this was a big change. The women here are so supportive and sincere. We help each other grow. Clients have also become friends over the years.”
After working as a hairstylist for several years, Samantha opted to transition into skin care and become a licensed cosmetologist. She also took on manicures and pedicures, in addition to overseeing daily operations. Sienna, a licensed esthetician, has recently completed her master’s degree in business administration at the University of San Francisco, and currently says her role is mostly behind-the-scenes, keeping an eye on the bottom line and using her expertise to keep the business thriving.
Services at Reflections include air brush tanning, waxing, eyebrow and eyelash tinting, body wraps, nails (including gel), facials (including ones exclusively for teens), microdermabrasion, resurfacing, peels, hairstyling, color and extensions, massage and more. There is also a small selection of clothing for sale.
Two of the salon’s favored products at the salon are the DermaQuest skin care line, which claims to be a leader in plant stem cell technology, and Nicolas Hair Care Systems, which uses natural, botanical products instead of artificial synthetics whenever possible and donates 5 percent of their gross income to charity to help those in need. Both have headquarters in Northern California.
“We’ve gotten hands-on training with DermaQuest — we spoke to their scientists and learned about skin protocol and chemistry,” said Samantha. “We think it’s important to continue to further our education.”
In collaboration with board-certified plastic surgeon, Dr. Bruce Lattyak of the Elan Clinic in Grass Valley, Reflections also hosts Botox parties, complete with hors d’oeuvres and refreshments. In late June, the team plans to host their first “Botox and filler” party in Lattyak’s office.
On average, 90 to 120 clients walk through the doors of Reflections each week, said Samantha, a testament to the staff’s quality customer service.
“This business is really about empowering women — linking our arms and working as a team,” said Sienna. “This is a happy, loving environment and clients become family. We love working in an industry where we strive to make people beautiful, inside and out.”
To contact Staff Writer Cory Fisher, email her at Cory@theunion.com.
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