New phone scam targets utility customers
April 1, 2014
A new phone scam has been reported in the county that targets PG&E customers, warning them that unless they pay immediately, their service will be cut off.
The Grass Valley Police Department received four complaints on Monday alone from customers about the scam, said Lt. Alex Gammelgard.
The caller purports to be from PG&E, and tells the victim they need to bring their account current immediately, or their power will be cut off in the next 10 minutes, Gammelgard said.
If a potential victim wants to pay at the local office, the scammer tells them that won’t stave off the disconnect notice.
“No one has paid, so far,” Gammelgard said, adding that no specific amount is being requested.
“As would be expected, the victims were a little suspicious, so they didn’t get that far in negotiations,” he said.
The incidents are being investigated, but no suspects have been identified as yet.
If residents receive similar calls about utilities, Gammelgard recommended contacting the utility company directly.
“Most will provide a notice about being disconnected well in advance,” he said.
To contact City Editor Liz Kellar, email email@example.com or call (530) 477-4229.